Shipping Policy

All Padel Courses purchased through pablofrancoacademy.be are confirmed digitally.

• Delivery method: After completing your purchase, you will receive an order confirmation and course ticket/registration details by email.
• Delivery time: Confirmation is typically sent within a few minutes of purchase. If you don’t receive it within 24 hours, please check your spam folder or contact us at hello@pablofrancoacademy.be.
• Physical shipping: Since our products are course registrations, no physical shipping takes place.

Return & Cancellation Policy

Please note that purchasing a course secures your spot in a real-life training session. As these are services with fixed times and limited availability, different rules apply than with physical products.

• Non-refundable: Once your booking is completed, it is non-refundable.
• Transfers: If you cannot attend, you may transfer your spot to another person. Please inform us at hello@pablofrancoacademy.be at least 48 hours before the course starts so we can update the registration details.
• Course cancellations by us: In the rare event that the Academy must cancel a course (e.g. due to unforeseen circumstances), you will be offered the option to reschedule to another available course date.

Customer Support

If you have questions about your booking, delivery of your ticket, or the cancellation policy, please contact us:
📧 hello@pablofrancoacademy.be

We’re here to make sure your Padel experience runs smoothly.